Privacy notice

Effective 29 October 2026

Nuvora Technologies India Private Limited ("Caliper Cloud") is responsible for the personal data described here. We follow India's Digital Personal Data Protection Act, 2023 and, for customers in the EU and UK, the GDPR.

What we collect

• Account: your email address, name if you give it, and how you sign in (password stored only as a one-way hash, or Google or GitHub).
• Billing: top-ups and usage. Card and bank details are handled by our payment gateway; we never see or store card numbers.
• Service records: what you launch, when, and what it costs; security and audit logs; support messages.

Why we use it

To run your account and workloads, bill you, keep the service secure, meet legal and tax duties, and contact you about your account. We do not sell personal data and we do not use your workloads' data to train models.

Who processes it for us

• Compute partners worldwide
• Payment gateways (payments). Ask us for the current list of processors
• Google Cloud, Cloudflare and Postmark (hosting, security and email)

How long we keep it

Account data while your account is open and for up to 8 years after, where tax and accounting law requires. Workspaces are deleted when a workload ends.

Your rights

You can ask to see, correct or delete your personal data, withdraw consent, or complain. Write to our grievance officer at privacy@calipercloud.com; we reply within 30 days. You can also complain to the Data Protection Board of India or your local data protection authority.