Delivery policy

Effective 29 October 2026

Caliper Cloud sells a digital service: GPU computing, delivered online. Nothing is shipped physically.

Credits

Credits appear in your account as soon as the payment is confirmed, usually within a minute. You receive a payment confirmation by email.

GPU computing

A GPU workload is ready in your browser, with JupyterLab and a terminal, usually within 1 to 5 minutes of launch. Billing starts only when it is ready.

Help

If credits or a machine do not arrive, write to support@calipercloud.com with your payment reference or the machine's name.